Our approach
How does MentalCareDirect™ work?
From employer sign-up to prevention, treatment and family support — practical, personal and as much as possible online. One journey, one Lead Clinician.
Quick answer
How does MentalCareDirect™ work in practice?
The employer takes out Core (optionally with Family). After that we take the initiative: every quarter we invite each participating employee ourselves for a measurement and a conversation. If more is needed, an intake with a licensed psychologist as Lead Clinician follows within a few working days, and prevention, coaching or primary mental healthcare starts — without a waiting list.
- The initiative comes from us: every quarter we proactively schedule a moment with each participant — employees do not have to come forward themselves.
- Prevention is standard: quarterly ECG measurements, data-based coaching and online group HRV coaching.
- Treatment starts with the same Lead Clinician and continues until regular care takes over.
- With Family, the partner and minor children get an immediate intake.
- At elevated risk we escalate at no cost; the employer only sees anonymised reporting.
Step 1
01
The employer chooses Core and optionally Family
Core (€ 57,85 p/m per employee) can be taken out individually or selectively, for example for part of your team. Family (+ € 41,75 p/m per employee) extends Core with rapid psychological help for the household and can likewise be taken out selectively.
Step 2
02
We actively invite every participant
The initiative sits with us, not with the employee. Every quarter we schedule a moment with each participating employee ourselves — measure, discuss, adjust. Nobody has to cross a threshold first. Anyone who needs help in between can of course reach out too, without involving the employer. With Family the same applies to the current partner and minor children (including adopted).
Step 3
03
Intake with Lead Clinician
Within a few working days there's an intake with our licensed psychologist and Lead Clinician. Together we map out what's going on and whether prevention, treatment or family support fits best.
Step 4
04
Preventive coaching by default (Core)
Every Core participant gets the preventive YourOptimalYou™ foundation by default: quarterly ECG measurements, personal coaching based on data and fortnightly online group HRV coaching.
Step 5
05
Primary mental healthcare when needed (Core)
When complaints call for treatment — depression, anxiety, grief, trauma, burnout — a primary mental healthcare trajectory starts with the same Lead Clinician. No waiting list, no extra cost within Core. Treatment continues until regular care takes over.
Step 6
06
Rapid help for the household (Family)
Partner or child stuck? With Family they get an immediate intake — with a matched psychologist from our network. Waiting-list bridging for regular youth care is included in Family.
Step 7
07
Free escalation at elevated risk
At visibly elevated risk we scale up at no cost: more frequent measurements, extra coaching, lab testing and faster treatment. Exactly then you don't want a threshold.
Step 8
08
Anonymised reporting to the employer
The employer periodically receives an anonymised team-level overview: where's the pressure, where are the risks, which interventions help. Never personal information about individuals or family members.
Privacy and trust
Employers get insight. Employees keep their privacy.
Reporting to the employer is always anonymised. Employers see patterns and risks at group level — never personal medical or psychological data about individual employees.