Our approach
How does MentalCareDirect™ work?
From employer sign-up to vitality guidance, treatment and family support, practical, personal and as much as possible online. One journey, one Lead Clinician.
Quick answer
How does MentalCareDirect™ work in practice?
The employer chooses Energy, Care or Family. We then take the initiative for periodic measurements and conversations: twice a year with Energy and four times a year with Care and Family. If more is needed, an intake with a licensed psychologist as Lead Clinician follows within a few working days.
- The initiative comes from us: we schedule a moment twice a year with Energy and four times a year with Care and Family; employees do not have to come forward themselves.
- Vitality guidance is standard: multi-day ECG measurements, coaching based on the results and online group HRV coaching.
- Treatment starts with the same Lead Clinician and continues until regular care takes over.
- With Family, the partner and minor children get an immediate intake.
- At elevated risk we escalate at no cost; the employer only sees anonymised reporting.
Step 1
01
The employer chooses Energy, Care or Family
Energy (€ 34.71), Care (€ 57.85) and Family (€ 99.60) are priced per employee per month. Each plan can be taken out individually or selectively, for example for part of your team.
Step 2
02
We actively invite every participant
The initiative sits with us, not with the employee. With Energy we schedule a measurement and conversation twice a year; with Care and Family four times a year. Anyone who needs help in between can always reach out without involving the employer.
Step 3
03
Intake with Lead Clinician
Where needed, an intake with our licensed psychologist and Lead Clinician follows within a few working days. Together we determine which guidance or treatment fits best.
Step 4
04
Strengthening vitality and recovery
Every participant gets the YourOptimalYou™ foundation: multi-day ECG measurements, personal guidance based on the results and fortnightly online group HRV coaching. Energy includes two measurements per year; Care and Family include four.
Step 5
05
Primary mental healthcare when needed
When complaints call for treatment - depression, anxiety, grief, trauma or burnout - a primary mental healthcare journey starts with the same Lead Clinician. It is included with Care and Family; with Energy, psychological care is invoiced separately.
Step 6
06
Rapid help for the household (Family)
Partner or child stuck? With Family they get an immediate intake - with a matched psychologist from our network. Waiting-list bridging for regular youth care is included in Family.
Step 7
07
Free escalation at elevated risk
At visibly elevated risk we scale up at no cost: more frequent measurements, extra coaching, lab testing and faster treatment. Exactly then you don't want a threshold.
Step 8
08
Anonymised reporting to the employer
The employer periodically receives an anonymised team-level overview: where's the pressure, where are the risks, which interventions help. Never personal information about individuals or family members.
Privacy and trust
Employers get insight. Employees keep their privacy.
Reporting to the employer is always anonymised. Employers see patterns and risks at group level, never personal medical or psychological data about individual employees.